Who we are

Matt Fay working on the frontlines.

Our Managing Director Matt started Narrative Hub in 2017 with a simple mission to revolutionise marketing for Australian businesses. In today’s diversified digital age, it’s not always practical to have several specialised disciplines employed internally. Matt recognised that businesses needed a dependable partner to call upon with the ability to deliver marketing and branding services and thus, Narrative Hub was born. Since then our team has grown as we have welcomed a range of skilled individuals to share their expertise with our clients.

Meet the team

Matt Fay

Matt Fay

Managing Director

As the founder of Narrative Hub, Matt helps clients uncover opportunities through storytelling and creative solutions. With a focus on innovation and collaboration, he ensures the content resonates deeply and drives impactful results.

Lou Suarez

Client Care & Operations Manager

Lou combines strategic insight with a deep commitment to client success, building strong relationships that drive growth. With a passion for problem-solving and data-driven strategies, she ensures every campaign delivers meaningful impact.

Duncan Blackhurst

Duncan Blackhurst

Art Director

A graphic designer by trade and a branding unicorn by nature, Duncan’s years of experience ensure that we produce on-point, consistent collateral that aligns with marketing objectives.

Tim McQueen

Tim McQueen

Senior Video Editor

A master storyteller, Tim transforms raw footage into captivating narratives that engage and inspire. With precision and a keen eye for detail, he crafts content that’s polished, impactful, and unforgettable.

Ryan Lee

Ryan Lee

Content Creator

Ryan is our master content creator who views all projects through a different lens, to bring a unique perspective and creativity to his work. He captures the right elements in a considered way to effectively convey messages and showcase brands through photography and videography alike.

Dylan Kritzinger

Content Creator

Dylan combines marketing expertise with creative flair to craft compelling content that stands out. From scroll-stopping videos to engaging campaigns, his sharp eye for detail and storytelling sets his work apart.